F.A.Qs

What are your hours and when can I drop off my dog?
We are open weekdays from 7am-7pm and weekends from 9am-6pm. You can drop your dog off for play anytime we are open, except from 11:30-1:30 because this is their nap time.

Why do you have a nap time, I am paying for my dog to run and play all day?
We do a nap time because dogs need a good rest after all the play time. Dogs are like people and need time to rest after a good workout. Can you go to the gym for 8 hours straight and not take a break??

My dog likes to have its belly rubbed before bedtime, can you do that?
Sure. Belly rubs, hugs, kisses and cuddle time are always FREE! Just tell us what your dog likes, or we are pretty good at finding out.

You require an evaluation, what is that?
We require an evaluation for everyone's safety. We are looking for signs that indicate your dog would not be a good fit for the daycare setting. If your dog does not play well with others or is scared or fearful in the enviroment, then the daycare setting may not be the best fit. Not every dog enjoys daycare, so we are just trying to make it enjoyable for every dog that is there.

Who is there overnight with my dog?
If there is severe weather, or extreme conditions a Pampered Pooch Playground staff member will spend the night in the hotel with the dogs. We receive weather alerts from the national weather service, so we stay on top of conditions. On regular overnights, our building is monitored by a high tech security system, and there is always a staff member on call should the need arise. The owners can also access all the webcams 24 hours a day.

I would love to work at Pampered Pooch Playground, are you looking for any new staff members?
We are always looking for some good people to work at Pampered Pooch Playground. Any current job openings can be found by Clicking Here

Are you a franchise?
Nope, not at all. We are owned by 2 Twin Cities Residents, Keith and Patrycia Miller. You will often see them at the daycare doing just about any task you can imagine. We are big fans of local mom and pop places, and try to support as many as we can. Urbanimal, who stocks the products at the front of the store is another very successful local company.

You don’t allow the "bully breeds", why is that.
We love all types of dogs, but we don’t allow the "bully breed" dogs in the daycare and hotel setting. They have a different style of play, which some other dogs do not enjoy. Some other daycares in the area do allow the "bully breeds" and we would be happy to recommend a place for you to go. We do allow the "bully breed" dogs into our training classes.

How do you keep everything clean?
We take great pride in keeping our location clean and go to great measures to maintain the clean look. All the play areas are sanitized 2 times per day. Our outside potty area is sanitized weekly and all toys, water bowls and play equipment is cleaned each night. All of our cleaning products are safe to be used around dogs.

Do I need to make a reservation?
We don’t require a reservation, but we strongly suggest making one. For holiday weekends, the sooner you make a reservation, the better because we fill up fast. You can make a reservation by Clicking Here or calling us at 952-922-8183

What types of vaccienes do you require for dogs.
Any dog that enters our building is required to show proof of Rabies, Bordetella, DHPP (Distemper, Hepatitis, Parvo, Para-influenza).

heard you have biodegradable poop bags, is that true?
Yes, we have gone green with the poop bags. Each bag will biodegrade in a landfill in about 20 days. We are really happy with them, and are trying to do our part to keep the planet clean! If you want to buy some of these bags, just let us know.

Do you accept Puppies?
We love puppies! Puppies are accepted at Pampered Pooch Playground at 14 weeks, if dog has completed his first 3 sets of vaccinatoins.

Do you require a dog to be altered?
Yes, we require all dogs in the daycare and hotel to be spayed or neutered.

When will you be opening the Pampered Pooch Spa?
We are currently looking for a groomer for the Spa. Once we find a groomer, we will makeover the spa area. If all things go as planned, we will start to offer spa services this fall. If you know of any good groomers, please let us know.

I am telling all of my friends about your daycare, do I get anything cool?
Yes, for each person you refer to the daycare you will receive 1 free day of daycare services. Your friend must mention that you sent them.