Outstanding Customer Service

mini Australian ShepardOver the past few days, our doggy daycare software has been bugging out and acting strange.  So today, the tech support department from the software company was logged on to our computers for about 6 hours trying to fix the problems.  They fixed it and also upgraded us to the latest version of the software which is going to have some really cool features you can take advantage of in the next few months.  I was impressed that they would take almost the entire day to work out our little problems.  I could understand if we were a national franchise or a place that had multiple locations, but we are not.  Thanks guys!  I have never seen our computers move so fast. After they logged off, I had to re-setup our printers, and I am not quite as fast as the tech support department is.  It took me almost 2 hours to get it going!

Nittany who is in the picture is a mini Australian Shepard who comes to doggy daycare a few times each week.

Have a good night.

Keith