Last Friday, I was giving a tour of our doggy daycare, and most guests ask the same questions so we are ready to respond to them. Most have to do with how often the dogs go outside, how many staff are in the rooms and how to watch the webcams... She asked "What sets us apart from other doggy daycares"... I thought this was a great question and very rarely do people ask it.. So many thoughts came to mind and I really did not know where to start. So I started talking about how Trycia and I are always involved in the business. I really think that this is one of the reasons Pampered Pooch Playground has been so successful since we opened. We simply don't sit in an office all day, we interact with guests and staff and know the inner-workings of the daycare. We are not owners that do interviews staff, and sits in an office all day! Even when we opened Bubbly Paws Dog Wash 2 years ago, our commitment to PPP has never changed; It will always be our baby!
Then I started to talk about our staff... We only hire people that LOVE dogs and I think it shows! Finding and keeping good employees is hard, and we really do treat our staff like our extended family. We try to create a fun and upbeat workplace where we are excited to greet our 4 legged guests each day!
And finally our use of technology. From our webcams, iPhone/droid apps, texting, facebook/twitter and old school emailing we try to be as wired as possible We have an exciting technology update that will take place in late spring and can't wait for it to happen! I will talk more about this soon.
I purposely left out the awards and other things that we have won as a daycare, because I feel that our service should speak for itself. Anyone can say that they were "voted best dog daycare in 2011,2010, and 2009" or "best place to spoil your dog"... We have won both awards, if you were wondering, but i don't want to brag with those :)
Hope everyone has a great day!