2018 Holiday Policy

It’s never too soon to make your holiday reservations, as we fill up quickly! Click here to book online!

New customers must pass our 2 hour evaluation before a reservation can be placed, Click Here to sign up..

The holidays are the busiest time at Pampered Pooch Playground, which is why we require a $75 deposit per dog for all reservations over Thanksgiving, Christmas and New Years. Because of the high demand, we also require all reservations to be cancelled by:

  • Christmas - Monday, December 10th

  • New Years - Monday December 17th

All reservations must be cancelled by the dates above to have the deposit refunded. Reservations are NOT confirmed until a deposit has been paid.

We also have special Holiday Hours”

  • Christmas Eve - 9am-Noon - NO DOGGY DAYCARE

  • Christmas Day - LOBBY CLOSED

  • New Years Eve - 6:30am-6pm - NO LATE PICKUP

  • New Years Day - 9am-6pm

Presents for Pooches


We have teamed up with our sister business, Bubbly Paws and our friends at Westgate Pet Clinic to raise money, food and treats for Good Karma Animal Rescue.  All food and treats need to be un-opened. Starting Friday, November 24th until January 1st you can make donations in our lobby at Pampered Pooch Playground or online by clicking here.  If you donate $50 online, by clicking here you will receive a $5 gift card to Bubbly Paws

Hurricane Harvey Relief

Bubbly Paws and Pampered Pooch Playground have teamed up with Good Karma Animal Rescue to raise funds and supplies to help the relief effort at animal shelters in Texas.  Good Karma Animal Rescue will be heading to Texas to bring some of the shelter dogs back to Minnesota to find a forever home (these are dogs that were in the shelter/rescue system before the hurricane hit).  When they make their way back to Minnesota, Bubbly Paws will be hosting a night with a local vet to check over the dogs and our staff will be bathing them (all free of charge). 

You can make a donation directly to Good Karma online by clicking here or at any of the Bubbly Paws stores or at Pampered Pooch Playground.  

Good Karma was recently on FOX 9 talking about their efforts.

Email Issue

On Saturday, October 15, 2016 we received notice that one of our email accounts was hacked to send spam phishing emails.  Google, our email provider, notified us 15 minutes after the activity and the account was disabled and the issue was stopped.  The email sent a fake document from Docusign with a link to click.  Once the link was clicked, it asked for your email address and password.    Google has opened an investigation and confirmed that this hacking attempt did not originated from within the United States.

If you simply clicked the link, there is nothing to worry about.  If you entered an email address and password, please change the password for that email account and any other accounts that use the same combination.

This issue affected a small amount of our customers, but we feel that we need to be open and honest with what happened.  Poochworks, our reservation system was not affected by this.  All credit cards stored with us are fully encrypted on  As a precaution, all master passwords were changed and a security scan was run; we passes with flying colors.  

We are truly sorry for any inconvenience this might have caused.  Please contact us if there is anything we can do.  Here is a great link on how to avoid being the victim of phishing scams.



Winter 2015 Holiday Hours and Policies

Holiday Hours:Thanksgiving - Closed Christmas Eve - 6:30am - 6pm Christmas Day - Closed New Years Eve - 6:30am - 6pm New Years Day - 9am - 6pm

Winter Holiday Policies: A $75 deposit is required to hold all hotel reservations for Thanksgiving, Christmas and New Years. Reservations must be cancelled by: Thanksgiving - November 11th Christmas - December 10th New years - December 17th

You can Make your deposit by clicking here!

Highway 7 and 100 Bridge

The bridge for Highway 7 that goes over Highway 100 has been closed for construction for the next 8 months. I highly suggest downloading the Waze App for you iPhone or Android phone as it will route you the fastest way based on crowd sourced traffic.  The Minnetonka Blvd. bridge has been re-opened or you can use the detour below.  If you ever get lost or need directions, just call or text us. For our customers that come from the uptown area please use the following detour:

  • Take Highway 7 (lake St) to the closure, and turn left onto Beltline Blvd
  • Turn Right on 36th St
  • Turn Right on Wooddale
  • Turn Left on Highway 7
  • Turn Right on Louisiana Ave
  • Take the first Roundabout and exit on Walker St