mn

Hurricane Harvey Relief

Bubbly Paws and Pampered Pooch Playground have teamed up with Good Karma Animal Rescue to raise funds and supplies to help the relief effort at animal shelters in Texas.  Good Karma Animal Rescue will be heading to Texas to bring some of the shelter dogs back to Minnesota to find a forever home (these are dogs that were in the shelter/rescue system before the hurricane hit).  When they make their way back to Minnesota, Bubbly Paws will be hosting a night with a local vet to check over the dogs and our staff will be bathing them (all free of charge). 

You can make a donation directly to Good Karma online by clicking here or at any of the Bubbly Paws stores or at Pampered Pooch Playground.  

Good Karma was recently on FOX 9 talking about their efforts.

Flexi Leash Dangers

Flexi Leash law in Minneapolis Every now and then we have a customer ask "Why don't you carry Flexi or retractable leashes at Bubbly Paws (our sister business). We don't carry these types of leashes for many reasons; one of which is that I have seen too many injuries and incidents related to these types of leashes.

If you do use a Flexi Leash, please make sure to lock the leash at about 2 feet long when stopping into our doggy daycare or other businesses to make sure your dog is easily controlled. Most cities including Minneapolis, Edina, Saint Paul, and Bloomington all have regulations saying the leash can't be longer than 6 feet. Just because your dog is friendly to other dogs and loves to run up and greet them, does not all dogs enjoy dogs running up to them. Always ask dog owners first before the dog runs up. Also, be very careful of getting burned by the Flexi Leash, I have a leash burn on my leg from a dog that was running into our doggy daycare on an unlocked leash. If you are looking for some great alternatives to flexi leashes, we have some great selections at Bubbly Paws or on ShopBubbly.com. Do a quick image search on Google for "Flexi Leash Injury" and you will see the possible harm that can come to humans and dogs from these leashes. Below is a great article from the Dogginton Post about the Dangers of Flexi Leashes and how to use them responsibly.

----

Flexi Leash DangersOne of the most popular devices used to restrain dogs when taking them out for a walk is the retractable leash. Many owners, however, wonder if such a leash is appropriate or even safe to use. Well, the answer generally depends on a person’s reason for using the device. While there are several ways to utilize the retractable leash properly, it is important to remember that they also pose some danger to you and your dog if not used correctly.

Before using a retractable leash, make certain you’ve got one that’s strong enough to handle your dog. Dogs that have a tendency to bolt or take off running after perceived prey should never be restrained with a retractable leash. Aside from those dangers, there are other things to keep in mind when using one of these popular leashes.

What You Need to Watch Out For

· Prickling leash burns. Retractable leashes, especially the thin string variety, can very easily cause leash burns. This could happen when you let your pooch race past you with the retractable line zipped up across your bare skin. Unwarranted injuries, however, can be prevented if you try the flat, tape style retractable leash. · Entanglement or strangulation. Not only can retractable leashes burn us, they can also get twisted around a dog’s neck or legs. Worse, if your pooch panics and jerks the moment they get hog-tied; it could cause the leash to pull even tighter. Although you can loosen the cords that have wrapped around his neck, the situation could quickly become life-threatening. · Fatal accidents. There are times when our dogs dart away all of a sudden, and with a retractable leash on him, your dog might dart even farther, faster. Nevertheless, it’s the reeling that’s a serious issue here. It is possible that Fido may spot a squirrel or anything interesting across the street, and suddenly take off after it. If you’re not alert enough, his abrupt behavior and an un-sturdy retractable leash could put him smack on the road, right in front of a speeding car.

Other Things You Would Never Want to Happen

· The leash drops. Because these leashes rarely have a wrist strap and are sometimes heavy and bulky, dropping them is a regular occurrence. What’s worse, if you drop the handle, the lack of tension can send the heavy handle hurdling toward your dog. Not only could the heavy leash handle smack your dog in the head, if your dog is spooked by the leash handle zipping deafeningly toward him, he may take off running. · The cord is grabbed. If you grab the cord/tape while it is being pulled from the handle, you might suffer from immediate injury like cuts and burns. · The cord wraps around you. Poor handling can also cause the cord/tape to twist around you or someone else’s fingers resulting in deep wounds, or worse, amputation. · The collar breaks or comes off your dog. The moment this occurs, the leash could retract at top speed while the other end of the line whips around at the same full momentum leading to serious injuries to face, teeth, and eyes.

 

 

Blue-Green Algae Warning

Here is some important information from the KARE 11 Website.  

The Minnesota Pollution Control Agency (MPCA) confirmed Monday that it was blue-green algae toxins that resulted in the death of a Douglas County dog last week. The death was reported to Douglas County Sheriff's deputies last Thursday.

Steven Heiskary, a research scientist at the MPCA, confirmed that the toxins killed the canine. In 2014, the MPCA received reports of three dog deaths due to blue-green algae toxins. One of the toxins attacks the liver while the other attacks the brain.

"The danger here is that both of these toxins are very dangerous," said Dr. Ahna Brutlag, Associate Director of Veterinary Services at Pet Poison Hot Line. "So, it does not take an ingestion of very much water with blue-green algae in it to potentially be fatal to an animal or certainly to cause very significant sickness."

"Blue-green blooms are common in Minnesota," said Heiskary. "We cannot predict exactly which ones are toxic and which ones are not. As for the actual dog deaths, these are not real common."

Both Brutlag and Heiskary said the best way for owners to prevent danger from the toxins to their pets is to keep them out of water with blue-green algae. Typically, the water takes on a pea-soup green color and is no longer clear.

"Keep the pets out. Keep the kids out, just under those kinds of conditions," said Heiskary.

Brutlag pointed out that time is critical when a dog becomes ill after drinking or swimming in water with the algae. Pet owners can contact the Pet Poison Helpline at www.petpoisonhelpline.com or 1-800-213-6680 or rush the pet to a veterinary clinic immediately, day or night.

Dog Of The Month - July

We have teamed up with our good friend Eva Noth Photography to present "Dog of the Month".  Each month we will have a different theme, and our staff will vote on who the best fit for the theme is.  Any dog that comes to doggy daycare or spends the night in our hotel is eligible to become "Dog of the Month".  In July our theme was "Best Lobby Greeter" and Mack, one of our employees dogs won!  We would not normally pick a staff dog, but this was the first month of doing it.  The winning dog gets the honor of their picture hanging in the lobby for the following month and they receive a free photo session with Eva Noth Photography!

Mack is a Lab, Basset Hound, Visla mix that was adopted through Second Hand HoundsJess, our manager and Mack's doggy momma loves to outfit Mack with stylish bandannas and collars.  Jess and Mack have also been known to have matching bandannas!  Next time you stop in, Mack will give you a great greeting in the lobby!

You can contact Eva Noth Photography by Clicking Here or calling 612-217-0579.

Linden Hills Woofstock 2013

It is no secret... The Linden Hills Woofstock is on of our favorite events of the year, which is why we have sponsored it for the the past 5 years!  Last Saturday, Todd Walker from FOX 9 stopped out to the Bubbly Paws booth to see what fun things we had going on.  A big thanks to Off Leash Collars for use of Ping (the black lab).  Also featured in the segment is Kay Elliott who wrote the children's book, SunDogs.  

What can we learn about customer service

doggy daycare in minneapolis, mn As I am sure you are aware, Pampered Pooch Playground is in the "Service" business.... Not only do we cater to our 4 legged friends at doggy daycare, but we also have to cater to their 2 legged parents!  With every employee we hire, we always stress how important it is to provide outstanding customer each and every time the interact with everyone!  I also personally feel that the art of providing good customer service is a thing of the past.  This was proven to me last week by 2 larger companies.  I don't want to bore you with all the details, so I will share one quick story!

Last week Trycia and Roxy went to pick up more of the doggy ice cream that we ordered for Pampered Pooch Playground and Bubbly Paws from a local wholesaler.  (Side note, we hate to order from wholesalers, and prefer to deal directly with the manufactures when possible as most of the brands we carry are smaller and not found in big box stores).  We placed the order 3 days prior on their website.  When Trycia and Roxy went to pick it up, the order was nowhere to be found.  The receptionist behind the desk tried to make excuses and ended up blaming us for not ordering it correctly (their online system looks like it was built in 1994 and never updated).  Then they had to wait another 60 minutes for someone to walk to the freezer and pick up 20 boxes of doggy ice cream.  Never once did they say "Sorry for the wait".  Since it was hot out, Trycia brought Roxy into their lobby and they both waited there.  While they were waiting I emailed our sales contact there and explained what happened.  after 7 days and 3 emails to him, he never emailed back.  I did mention this on their facebook page, and after some hounding their "marketing manager" contacted me and blamed it all on their old computer system.  Honestly, if they would have offered a $20 credit towards a future purchase would have gone farther with me. This might not be a big deal to many people, but as a business owner, Trycia time is valuable.  There are many things should have been getting done at the doggy daycare, rather than waiting for someone to walk (or in this case crawl really slowly)  to a freezer to get the doggy ice cream! What really annoys me is I have to keep hounding the sales person for a response to my email and say "I'm Sorry"!.  I wish we had another local wholesaler that we can order from, but they are the only ones in the area that carry it and the manufacturer will not sell directly to stores.  I guess when you are a small locally owned business, you are not as important as the big box stores that order millions of dollar each year.

This being said, if anyone ever has an issue, please reach out to me and we will do our best to make it right.

Thanks for all your loyalty and supporting our small business!

Keith

 

Linden Hills Woofstock 2013

2013WoofstockPoster Bubbly Paws Dog Wash and Pampered Pooch Playground are proud to be the PRESENTING sponsors of the Linden Hills Woofstock.  We have sponsored this great dog event for the past 5 years and this year will be even better!  Stop back soon to see what great events we have planned at our booths this year!  For more information on Woofstock, click here.

Canine Carnival at Urban Eatery

Canine Carnival - Minneapolis Dog Event Pampered Pooch Playground has teamed up with Lucky Dog Pet Care to present the Canine Carnival on Saturday, May 18th from 10-1 at Urban Eatery.  Come hang out on the dog friendly patio right across from Lake Calhoun in Minneapolis and play games with your pooch!

Proceeds from carnival games and raffle benefit The Pet Project!

First-come first-serve dog-friendly patio seating Fun carnival atmosphere - Carnival barker & Tarot card reader Carnival games & prizes Special adult Carnival Cocktail Doggie Beer Bar Free samples from Barkley's Bistro (fresh and local - 98% locally sourced products)! Free samples from Nutri-Source (high-quality pet foods that you can trust) Raffle and Carnival Game proceeds benefit The Pet Project.

Saturday 18 May 2013 10 am - 1 pm Location:  Urban Eatery's dog-friendly patio On-leash dogs only please This is a free event - suggested donations for raffle and carnival games benefit The Pet Project No reservations required, seating is first come, first served.  please watch the Pampered Pooch Playground Facebook page if weather looks like it will be an issue.

Meet the Crew - Lexi

photoName: Lexi Length of time working here: Since October of 2011

Do you have any pets?

I have three American Quarter Horses that I ride and show in the summers- Fransis, Zeke and Randy. I also just got a new Welsh Corgi puppy named Z! (or Topaz, or Turbo, or whatever nickname he gets next!)

What do you do in your spare time? 

I'm currently finishing my masters degree in flute performance at the University of Minnesota-Twin Cities. I graduate on April 26th and I couldn't be more excited! I hope to eventually get my doctorate and have a flute studio at a college somewhere. When I'm not practicing or playing with the pups at PPP I spend most of my time having fun with friends or my horses. I also love spending time and working on my family's 300 cow dairy farm in northern Wisconsin!

What is your favorite part about working at PPP?

Growing up on a dairy farm turned me into a real animal person! A few weeks off the farm and not around animals is like the dementor to my Harry Potter. Working at PPP helped me out a lot in this aspect. No matter how crazy the dogs get, it's so nice to get away from school and hang out with some sweet pups for a while. I've also found some really great friends in some of my coworkers at the Pooch!  We have a lot of fun working together and when it's been a rough day, I'm always there crackin' a joke or ten to get everybody laughing again.

Funniest PPP moment:

I'd have to say the funniest PPP moment for me took place just a couple months ago when I was in Waggers on a Monday morning. There weren't very many dogs there yet, but there were three Frenchies- Benson, Frankie and STEVE. I LOVE making crazy voices and doing silly things to get the Frenchies riled up because they have the most hilarious snorting noises and they get SO CRAZY. So Im standing there trying to get these three as snorty as three frenchies can get and I start saying "Steve" over and over, kind of like this...http://www.youtube.com/watch?v=RFhNJ8ozDBk And these dogs are just going nuts. All of the sudden, in the midst of all of our carrying on, Keith walks in and is just staring at me with the most terror stricken look on his face. (there also may have been some crazy dance move involved too... I'm not sure) I don't think I've ever laughed so hard in my life!

Anniversary Week at Doggy Daycare

aweek Pampered Pooch Playground will be turning 5 this April and we want to thank all of our loyal customers for making this possible.  Join us from April 22-28th for a week long of Special events and goodies at Pampered Pooch Playground.  Our dog wash, Bubbly Paws will be turning 2 years old at the same time and they will also be offering specials.

Click Here to purchase the nail grind special (only available for current customers)

Thanks again for being part of the Pampered Pooch Playground family!