Last Friday, I was giving a tour of our doggy daycare, and most guests ask the same questions so we are ready to respond to them. Most have to do with how often the dogs go outside, how many staff are in the rooms and how to watch the webcams... She asked "What sets us apart from other doggy daycares"... I thought this was a great question and very rarely do people ask it.. So many thoughts came to mind and I really did not know where to start. So I started talking about how Trycia and I are always involved in the business. I really think that this is one of the reasons Pampered Pooch Playground has been so successful since we opened. We simply don't sit in an office all day, we interact with guests and staff and know the inner-workings of the daycare. We are not owners that do interviews staff, and sits in an office all day! Even when we opened Bubbly Paws Dog Wash 2 years ago, our commitment to PPP has never changed; It will always be our baby!
Then I started to talk about our staff... We only hire people that LOVE dogs and I think it shows! Finding and keeping good employees is hard, and we really do treat our staff like our extended family. We try to create a fun and upbeat workplace where we are excited to greet our 4 legged guests each day!
And finally our use of technology. From our webcams, iPhone/droid apps, texting, facebook/twitter and old school emailing we try to be as wired as possible We have an exciting technology update that will take place in late spring and can't wait for it to happen! I will talk more about this soon.
I purposely left out the awards and other things that we have won as a daycare, because I feel that our service should speak for itself. Anyone can say that they were "voted best dog daycare in 2011,2010, and 2009" or "best place to spoil your dog"... We have won both awards, if you were wondering, but i don't want to brag with those :)
Hope everyone has a great day!
Every Tuesday, Wenzday comes to doggy daycare and I always think it would be really for her to come on Wednesdays. I know, lame joke, but that is really what goes through my head. Today, I had some fun moving one of the webcams in the Zen Den. Hopefully you can see more of the room, and the heated beds that the dogs enjoy laying on! Some more exciting changes are in the work... Details very soon :)
Today we were having some work done in the play areas, so we had to juggle some of the doggy daycare dogs around. We had a great group of dogs playing in our training room which allowed us to put the big dogs in where the little dogs normally are. I know this sounds confusing, but we really have everything planned out. One of the challenges we always run into is how to get things done in the play areas, because we always have dogs in there. So for a few hours today, had everyone moved around ;) Russel (in the picture) was one of the dogs that got to have some extra fun in our training room. A big thanks to the dogs for being so easy going. I actually think that the dogs enjoyed being in a new room, with some different play equipment.
Are you our fan on Facebook? If you are, you know about the contest we started to give away a day of daycare tomorrow.
We have 2 white boxers named Roxy and Rowy that come on a regular basis to dog daycare. Today was no exception, and Roxy and Rowdy played in the "Ruff House". Tonight their parents sent me a picture of Rowdy passed out on their bed. So cute! Roxy and Rowdy's parents run modern life photography! It was sad to see so many of our hotel dogs go home today. Some of them were with us for a bunch of nights! Starting tomorrow, things should be back to normal with the daycare ;)
Have a good night.