What a Fix!

Sadie the pug Yesterday around noon, I was sitting in our office and heard what sounded like a jet engine taking off.  Melissa, one of our managers stopped in the office and heard the same thing, and I started to figure out what it was.  It was the computer that powers the webcams.  We have a backup computer for the high speed cameras, but the slow speed ones had to be shut down.  I shut down the computer for 30 minutes, thinking it was just a fan that needed a break, and when i turned it back on, the same noise happened.  Since it is a Mac computer, I made an appointment at the Apple store in Minneapolis (they are really dog friendly).  They took the computer back and found something to be defective and it will be replaced free of charge!  While it is being worked on, I updated our backup computer so all the cameras (high and low speed) are working, but you might notice just a little slower performance than normal.

A big thanks to the staff of the Apple store for some great service.  While I was waiting for everything to be looked at, I was showing off our iPhone app and they were loving it!

Have a good day!